Friday, February 18, 2005

Blogging heck! The power of the blog comes hitting home.

My post Infotriever & Check My Trip: Pain in the Proverbial... has had an immediate effect on the folks at http://www.infotriever.com. They've extended the number of characters available for comments from 255 to 4095.

It's nice to know that a blog in a public place can make another site change to save face. :-)

posted on Friday, February 18, 2005 10:52:50 AM (Cen. Australia Standard Time, UTC+09:30)  #    Comments [0] Trackback
 Thursday, February 10, 2005

An open feedback message to Infotriever as their feedback page - http://www.infotriever.com/feedback.asp - doesn't allow comments greater than 255 characters! So, yes, this is an open bitch about their product.

This is what I wanted to post to their feedback page (now they'll get a brief message and a permalink):

This app is a pain in the proverbial...

I had all sorts of issues getting it to install. I use Windows XP SP2 & Firefox.

Even using IE and allowing pop-ups it never gave me the install option. Finally I had to get the app directly from your site.

Then when I did the "Add to my Calendar" from www.checkmytrip.com it put my appointments all as GMT+10:30 despite the fact that I'm travelling to the US.

I found the option in the preference to make sure it used local time, but it wasn't smart enough to move the already imported appointments. Why wouldn't it just do that? What use-case would be valid to leave the existing ones?

Nevertheless, I tried to re-add the trip details and it told me if was done, but everything was still in GMT+10:30.

Finally I had to manually delete the incorrect entries and try again. Still it put everything in the wrong times.

I exited the system tray icon, deleted the appointments and tried again. Same deal.

I'm a power user and I have had huge issues. 99% of everyone else would just give up. In fact, I'm about to uninstall unless you can provide an easy fix.

There, I feel better now. :-)

posted on Thursday, February 10, 2005 9:00:39 AM (Cen. Australia Standard Time, UTC+09:30)  #    Comments [0] Trackback