An open feedback message to Infotriever as their feedback page - http://www.infotriever.com/feedback.asp - doesn't allow comments greater than 255 characters! So, yes, this is an open bitch about their product.
This is what I wanted to post to their feedback page (now they'll get a brief message and a permalink):
This app is a pain in the proverbial... I had all sorts of issues getting it to install. I use Windows XP SP2 & Firefox. Even using IE and allowing pop-ups it never gave me the install option. Finally I had to get the app directly from your site. Then when I did the "Add to my Calendar" from www.checkmytrip.com it put my appointments all as GMT+10:30 despite the fact that I'm travelling to the US. I found the option in the preference to make sure it used local time, but it wasn't smart enough to move the already imported appointments. Why wouldn't it just do that? What use-case would be valid to leave the existing ones? Nevertheless, I tried to re-add the trip details and it told me if was done, but everything was still in GMT+10:30. Finally I had to manually delete the incorrect entries and try again. Still it put everything in the wrong times. I exited the system tray icon, deleted the appointments and tried again. Same deal. I'm a power user and I have had huge issues. 99% of everyone else would just give up. In fact, I'm about to uninstall unless you can provide an easy fix.
This app is a pain in the proverbial...
I had all sorts of issues getting it to install. I use Windows XP SP2 & Firefox.
Even using IE and allowing pop-ups it never gave me the install option. Finally I had to get the app directly from your site.
Then when I did the "Add to my Calendar" from www.checkmytrip.com it put my appointments all as GMT+10:30 despite the fact that I'm travelling to the US.
I found the option in the preference to make sure it used local time, but it wasn't smart enough to move the already imported appointments. Why wouldn't it just do that? What use-case would be valid to leave the existing ones?
Nevertheless, I tried to re-add the trip details and it told me if was done, but everything was still in GMT+10:30.
Finally I had to manually delete the incorrect entries and try again. Still it put everything in the wrong times.
I exited the system tray icon, deleted the appointments and tried again. Same deal.
I'm a power user and I have had huge issues. 99% of everyone else would just give up. In fact, I'm about to uninstall unless you can provide an easy fix.
There, I feel better now.
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Page rendered at Wednesday, February 08, 2012 11:02:32 PM (Cen. Australia Standard Time, UTC+09:30)
Disclaimer The opinions expressed herein are my own personal opinions and do not represent my employer's view in anyway.